Updates on Coronavirus (COVID-19)

From the management at Bob Johnson Subaru
At Bob Johnson Subaru, our customers health, wellness, and ownership experience is at the center of everything we do. While we navigate through times of uncertainty and change, I want you to know that nothing is more important than the health and safety of our customers, employees, and vendors. We have implemented extra precautionary measures that have been recommended by public health officials to help prevent the spread of illness. We want to share with you the best practices and safe environments that give our employees and customers peace of mind in all the Bob Johnson dealerships.
 
Clean and safe working environment.
While we always strive to maintain the highest standards when it comes to cleaning and maintaining our dealerships, we've added some extra steps to our cleaning procedures in our facilities, vehicles, and our customers' vehicles. We are committed to increased frequency of disinfecting procedures for all high-touch areas in all dealership facilities including the showrooms, service writer area, waiting areas, parts departments, offices, employee areas, and restrooms. This includes sanitizing door handles, countertops, armrests, seat backs, tables, handrails, sinks, faucets, bathroom doors, and other frequently touched surfaces. Our team members are even wiping down credit card machines!
 
Keeping Ourselves Educated, and Healthy
We are committed to keeping our employees informed and educated in order to maintain the safest operating environment possible. We've taken steps to educate all dealership staff on ways to keep healthy and protect ourselves from the Coronavirus as recommended by health officials. We are closely monitoring the health of our staff and enforcing the policy of staying home if feeling ill. Likewise, if customers are experiencing illness, we will ask that they also stay home. If immediate service should be required on a customers' vehicle, we will certainly offer to pick the vehicle up and leave alternative transportation.
 
Our Commitment to Our Customers and their families
As a dealership group committed to serving our customers, we're here for you. We acknowledge that things will be changing frequently, and will continue to provide updates as quickly as possible. As the recommendations from our health authorities continue to evolve, we will continue to monitor and react in order to keep you, and your family's health our top priority. If you have questions, concerns, or and special needs please, let us know. We're here to help and we're doing everything we can to give you the customer experiences you truly deserve.
 
 
Regards,
Steve Bruckman

General Manager
Phone: 585-391-6511

Bob Johnson Subaru

6325 Brockport-Spencerport Rd
Directions Brockport, NY 14420

  • Sales: 585-637-9582
  • Service: 585-637-8014
  • Parts: 585-391-6583

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